How do I know that I have found a reliable house moving company in Melbourne?
We understand your fear of trusting just any company to handle your house moving. However, you can clear your doubts by going through all our 100% genuine testimonials and reviews from our previous clients. We use customer feedback to make our services better. Moreover, a reliable moving company will offer its customers: reasonable rates, a wide range of professional moving services and most amazingly, free estimates.
How long in advance should I make my booking?
We at Easy Peasy offer same day Melbourne house moving services. However, it is always wise to make your booking at least one to two weeks before the actual moving date. This will enable us to make the necessary arrangements and avoid inconveniencing you.
Can I cancel my booking?
Yes, you can cancel your booking. However, according to our cancellations policy, if you ask for cancellation or alteration of the dates within 48 hours of job, you will have to cater for any additional expenses or losses incurred.
How long will moving take?
House moving time depends on several factors such as the number and nature of your household items, access to your house and distance of the parking area to the front door. That said, our rough estimates are as follows:
- One bedroom: 1-2 hours
- Two Bedrooms: 2-4 hours
- Three Bedrooms: 4-6 hours
- Four to Five Bedrooms: 6-8 hours
Our main aim is to see to it that you are moved efficiently and most importantly, safely.
When am I supposed to make payments?
All agreed upon payments should be cleared upon the completion of the house moving contract. However, for delayed payments, we reserve the right to add a daily 5% administration fee on the total amount.
Can I offer my help to save some money?
Yes, sure, you can join our team; more hands translates to less time. However, you must be aware that in case of any damages caused by your involvement, we are not liable.
Does Easy Peasy have insurance?
For pickups and drop-offs, we have a Public Liability Insurance. Moreover, we can offer a “break and repair guarantee” depending on the items we have agreed to move.
However, the following terms must be applied for you to be covered by our guarantee:
- Items to be removed from your house and transported by our professionals
- Packaging and wrapping done by our removalists
- You MUST report any damages before we complete the job
- The said items must be listed on the signed contract as guaranteed
Our moving professionals are well-trained and ready to offer safe furniture removals.
