How we work with The Orange Door
The Orange Door is Victoria's single access point for people affected by family violence and for families and children needing support with the care and wellbeing of children. Support workers refer clients to us when a physical relocation is part of the safety plan.
We handle the removal end — quickly and discreetly. The referral, funding arrangement and safety planning are managed by The Orange Door team; we take the move brief from them and act on it.
What we do differently for these moves
- Priority scheduling — same-day or next-day where practical
- Discreet trucks and unbranded delivery on request
- Sensitive, trained crew — no chatter, no questions, no photos
- Fully insured — public liability and goods-in-transit
- Direct billing to the referring agency where funding is arranged
- No customer contact required from our end — we take instructions from your case worker
For support workers
To arrange a move for an Orange Door client, contact us via your case management channels and we'll coordinate directly with you rather than with the client. We'll confirm access, timing, inventory and delivery address, and provide a costed quote before the move begins.